Shipping policy
SHIPPING POLICY
At Sampradaaya Foods, we take utmost care in packing and shipping our authentic Telangana food products to ensure they reach you fresh and in perfect condition.
FREE SHIPPING
We offer free shipping on all orders above Rs. 499 across India.
PROCESSING TIME
Orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
DELIVERY TIME
Standard delivery takes 5-7 business days across India. Delivery times may vary depending on your location and courier service availability.
SHIPPING PARTNERS
We ship through trusted courier partners including Shiprocket and other reliable shipping services to ensure safe and timely delivery of your food products.
PACKAGING
All our food products are carefully packed in food-grade packaging to maintain freshness and quality during transit. Pickles and liquid items are sealed to prevent any leakage.
ORDER TRACKING
Once your order is shipped, you will receive an email and SMS with a tracking number. You can track your order status using the tracking link provided.
SHIPPING RESTRICTIONS
Currently, we ship only within India. We do not ship to international addresses at this time.
DAMAGED OR LOST SHIPMENTS
If your order arrives damaged or is lost in transit, please contact us at support@sptiv.com or call +91-9666659359 within 48 hours of delivery. We will arrange a replacement or refund.
CONTACT US
For any shipping-related queries, please contact us at:
Email: support@sptiv.com
Phone: +91-9666659359